Privacy Policy

This Privacy Policy governs the manner in which handles all information collected from users of our website. This privacy policy applies to the website and all products and services that we offer.

Personal Identification Information

We treat personal identification information with the utmost security. We will collect personal identification information from you only if you voluntarily submit the information to us. collects personal identification information only when you fill out a quote form or place an order with us. We may request, as appropriate, your name, email address, mailing address, phone number, and credit card information. You always have the option to decline to provide personally identifiable information. Doing so, however, may prevent you from using some functions of our web site.

Non-Personal Information

We may collect non-personal information whenever you interact with our web site. Non-personal information can include the browser name, the type of computer, and technical information about your means of connection to our site, including the operating system and the Internet service provider(s) used, and other similar information. We may use this information to provide a better user experience to our customers.

How We Use Collected Information may collect and use your personal information for the following purposes:

1. To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently. Our goal is to make your buying experience as easy and fast as possible.

2. To improve our website

We use feedback you provide to improve our products and services. Your feedback is always important to us. We want to hear what you have to say!

3. To process payments

We may use the information users provide about themselves when placing an order to provide service to that order. We do not share this information with any outside parties except to the extent necessary to provide service. For example, we will give the shipper your name and delivery address when shipping your product.

4. To send periodic emails

We may use the email address you give us to send information and updates pertaining to your order. We also may use it to respond to inquiries, questions, and other requests. If you opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Web Browser Cookies

Our website uses “cookies” to enhance your user experience. Your web browser stores cookies – small packets of data -- on your computer, which allows the website to recognize your browser and remember certain non-personal information. You may choose to set your web browser to refuse cookies, or to alert when cookies are being sent. If you choose to do so, however, please note that some parts of the site might not function properly.

How We Protect Your Information

We adopt stringent data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. The only information stored on our secure servers after your transaction is completed is your name and email address for filing purposes.

Compliance With Children's Online Privacy Protection Act

We will never collect or store information on our site from those we know are under 13 years of age. No part of our website is structured to attract anyone under the age of 13, and we are in full compliance with the federal Children’s Online Privacy Protection Act.

California Residents: California Online Privacy Protection Act, in compliance with the California Online Privacy Protection Act, will not distribute your personal information to outside parties without your consent.

Changes To This Privacy Policy may, at our discretion, update this privacy policy at any time. In the event of an update, we will post it to this page, upon which it will be effective immediately. To stay informed about how we protect your personal information, we encourage you to check this page frequently for any changes or updates. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and remain aware of any modifications.

Your Acceptance Of These Terms

By using this site, you indicate your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about any aspect of this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at [email protected], or call us toll-free at 866-361-9461.

We use state of the art equipment and processes for our local production efforts. Our sourced products are backed by over 10 years of relationships and quality control systems. We strive to be the one place you think of for custom dog tags.